Returns & Exchanges
At Uponide, we want you to be completely satisfied with your fashion choices, which is why we offer a 30-day return policy for all unworn items in their original packaging. Our streamlined process ensures that if a piece doesn't fit or meet your expectations, you can exchange or return it with ease.
Initiate Your Request
Log into your Uponide account and select the order you wish to return to receive a unique Return Authorization number.
Pack Your Items
Place the items in their original packaging with all tags attached, ensuring the goods are protected for transit.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing